Happy New Year! We’re rapidly coming to the end of our two months in NZ. It’s been a precious time with family and friends – and it’s been amazing being a tourist in the country I grew up in! We’re fortunate to have friends and family scattered all over the country so we’ve pulled in all sorts of favours and enjoyed all the beauty NZ has to offer.
Having spent most of the past year being a tourist, it’s been interesting to compare the good, bad and ugly between NZ and Albania’s approach to tourism. NZ is arguably a world leader in this area and Albania is definitely the new kid on the block – still a little rough around the edges, but with loads of potential. Here’s a few things I’ve noticed…
Clean and green
I’ve said it before and I’ll say it again… Albania has got to sort out its litter problem. Being in NZ’s pristine countryside has highlighted for me again how significantly Albania’s landscapes are spoiled by the litter that lies everywhere. Kiwi’s take pride in keeping their country clean. There is so much to be proud of in Albania and Albanians could do with taking some pride in their country.
Seriously NZ, what’s with the terrible wifi access? How can hotels still get away with charging so much for wifi? Astonishingly, Albania totally wins this one. Free wifi is readily available – almost everywhere. And I could get a 3G network in the depths of the Theth valley (arguably one of the remotest areas of Europe) yet have no network service whatsoever in large areas of not-that-rural NZ.
Ironically, while Albania has great wifi access, there are relatively few tourism-related businesses online. These days, tourists book everything online. If you don’t have an online presence you will not be noticed. This was never more obvious than when we were in Thethi. The guest house we stayed in was the only one in the area offering online booking – and it was noticeably busier than any other accommodation provider in the entire valley. If Albania is going to become the tourism hotspot it deserves, and desires, to be, its tourism providers are going to have to get online.
Leave it be
I have often said that one of the things I love most about NZ is how we interact with the nature around us. Other countries build all over their areas of outstanding natural beauty… NZ just lets it be. It works around nature, not over it. Albania is struggling with this at the moment and is attempting to undo some bad development along the coastline. But I worry that if the coming tourism boom isn’t properly managed, Albania risks loosing a significant part of what makes it so special.
Stop the eye-rolling
New Zealanders are very friendly – but they don’t tend to suffer fools. There is a straightforward, brusque-ness about much of NZ’s customer service which, frankly, can feel like being reprimanded by your mum. There’s much to be admired in this no-nonsense attitude but I feel perhaps there’s something to be learned from the Albanian approach to hospitality. There have been times when I’ve felt a little sorry for tourists bumping up against the Kiwi form of customer service. They can look a little stunned – like they didn’t expect to get the eye-roll and ‘are you that stupid’ reaction to what they felt was a reasonable question.
Make it easy to get around
Having grown up with NZ’s love for the motor vehicle, in my mind there was no way you could get around NZ without your own car. And to be fair, there’s no denying that it makes life so much easier and we have been so fortunate to have had the loan of a friend’s car for our time here. Despite this, it has been great to see (and experience) how much easier it has become to get around NZ sans private vehicle. And Albania really needs to crack this if its to successfully become a tourist hotspot. Currently visitors to Albania have the option of either renting a car and risking their lives on the roads, or gaining enough language skills to enable them to use the somewhat anarchic public transport system of furgons and mini-buses. In fact, it was only in the last few months that Albania finally got a published bus timetable.
So with less than three weeks so go in NZ, we are spending as much time as we can with family and friends. I can say genuinely that I’ve enjoyed my visit home more than any other visit I’ve had before. It has been so much fun to see NZ through my hubby’s eyes. And I’ve loved those moments when the car has climbed over the crest of another hill, or crawled around a sharp corner, and an entire new picture-postcard vista has unfurled before us and my hubby utters an awestruck ‘WOW!’. Priceless!